1. Refund Eligibility

1.1 Step Consultancy offers refunds on services that do not meet the standards agreed upon with the client.

1.2 To be eligible for a refund, clients must provide proof of purchase and demonstrate that the service did not meet the agreed-upon standards.

2. Refund Process

2.1 To request a refund, clients must contact Step Consultancy's customer service team at connect@kommute.in within 30 days of receiving the service.

2.2 The customer service team will review the request and determine if a refund is warranted based on the evidence provided.

3. Refund Amount

3.1 If a refund is approved, the refund amount will be determined based on the extent to which the service did not meet the agreed-upon standards.

4. Refund Payment

4.1 Refunds will be issued using the same payment method used for the original purchase.

4.2 Refunds may take up to 14 days to process.

5. Contact Information

5.1 If you have any questions about our Refund Policy, please contact us at connect@kommute.in.